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Support

We take pride in meeting our customer service SLAs

Let us solve your need or issue immediately.

Customer Service SLAs

First Response SLA : Within 60 minutes all weekdays

P0 Issues (Bug or service downtime affecting all users) SLA: 3 hours 

For any P1, P2 issues or new feature requests: SLA communicated post first-response 

For any product or technical questions, reach us at: hello@zipteams.com or +91 9653198284

View detailed SLA

Office Address

US Office: 1445 Woodmont Ln NW #1242, Atlanta, GA 30318

Indian Office: 1302, 13th Floor Mirabilis Bldg, Sector R-12 Nahar Amrit Shakti, Mumbai, Maharashtra, India, 400076

Drop us a message, we respond within minutes!

Words from Customers

High Performer
Best value
Best customer support
get app
High Performer

"Zipteams has enabled us to bring 'quality' into the mainstream of our conversations. The simplicity with which Zipteams has made it easy for us to identify quality gaps, combined with the agility in implementing improvements, has helped us scale the use of Zipteams in Adda's processes."

Swapnil

Swapnil Tripathi

Head of Sales @Adda247

"I use Zipteams as a single dashboard to keep track of what’s happening across all calls done by the sales team and gamify the sales pitch improvement process."

Shikha Tiwari

Shikha Tiwari

Zonal Head Inside Sales @LEAD School

"With the help of Zipteams, communication with students as a career counsellor is become easy and hassle free. There are AI-generated customer’s BANT intent and meeting summaries after every call. Also Zipteams provides talk-to-listen ratio which helps monitor the probing and listening skills."

Anjal B.

Anjal B.

Counseling Lead @KC Overseas

Words from Customers

High Performer
Best value
Best customer support
get app
High Performer

"Zipteams has enabled us to bring 'quality' into the mainstream of our conversations. The simplicity with which Zipteams has made it easy for us to identify quality gaps, combined with the agility in implementing improvements, has helped us scale the use of Zipteams in Adda's processes."

Swapnil

Swapnil Tripathi

Head of Sales, @Adda247

"I use Zipteams as a single dashboard to keep track of what’s happening across all calls done by the sales team and gamify the sales pitch improvement process."

Shikha Tiwari

Shikha Tiwari

Zonal Head Inside Sales @LEAD School

"With the help of Zipteams communication with students as a career counsellor by using multiple features that are easy to use is now possible which is hastle free. There are AI -generated customer’s BANT intents and meeting that summaries after every call. We can easily setup instant meeting widget to send to the students or embed on your website. Also there is an implementation of talk to listen ratio which willmonitor the probing and listening skills."

Anjal B.

Anjal B.

@KC Overseas

Words from Customers

High Performer
Best value
Best customer support
get app
High Performer

"Zipteams has enabled us to bring 'quality' into the mainstream of our conversations. The simplicity with which Zipteams has made it easy for us to identify quality gaps, combined with the agility in implementing improvements, has helped us scale the use of Zipteams in Adda's processes."

Swapnil

Swapnil Tripathi

Head of Sales @Adda247

"I use Zipteams as a single dashboard to keep track of what’s happening across all calls done by the sales team and gamify the sales pitch improvement process."

Shikha Tiwari

Shikha Tiwari

Zonal Head Inside Sales @LEAD School

"With the help of Zipteams, communication with students as a career counsellor is become easy and hassle free. There are AI-generated customer’s BANT intent and meeting summaries after every call. Also Zipteams provides talk-to-listen ratio which helps monitor the probing and listening skills."

Anjal B.

Anjal B.

Counseling Lead @KC Overseas